Can’t attend the event any longer? We can help
Overview
Our Refund & Cancellation Policy lasts until 14 days before the Event. No entries will be refunded within 14 days of the Event date, unless at the discretion of the Race Organisers due to mitigating circumstances.
Refunds
If you would like to cancel your Race Entry, please contact us at [email protected] as soon as you have decided not to enter. Provided that we are still within our cancellation window (Everything but the final 14 days before the event), we will process your cancellation request & arrange for a refund accordingly.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Need help?
Contact us at [email protected] for questions related to refunds & cancellations.